Terms & Conditions

Welcome to Barn Stars. These Terms & Conditions explain how our website and services work. By using our website or requesting our services, you agree to these terms.  

1. About Barn Stars

Barn Stars provides barn painting, barn repair and restoration, residential, commercial, and industrial painting, barn board painting, and steel roof services in Ontario.

The information on our website is provided to help you understand our services. It is not a final quote or a guarantee of a particular result.

2. Website Information

We do our best to keep the information on our website accurate and up-to-date. However, services, photos, descriptions, and other information may change from time to time.

Photos on our website show examples of our previous work. Your finished project may look different depending on the surface, condition of your property, materials, weather, and other site conditions.

3. Quotes and Estimates

Our quotes and estimates are based on the information available when they are prepared.

Additional costs may apply if we find:

  • Hidden damage
  • Additional surface preparation requirements
  • Structural or wood repairs
  • Extra painting or coating work
  • Changes requested by the customer
  • Additional materials or labor requirements

We will discuss significant changes and additional costs with you before proceeding whenever possible.

Submitting an inquiry through our website or receiving an estimate does not automatically create a contract. Your project details and agreed price will be confirmed before work begins.

4. Your Project

Before we start your project, we will discuss the work to be completed, materials, colors, and other important details with you.

You are responsible for providing accurate information about your property and telling us about any known damage, hazards, or special requirements.

 You must also provide reasonable access to your property and the areas where we need to work.

 

5. Property Preparation and Access

Please make sure the work area is reasonably clear and accessible before our team arrives.

If there are items that need to be moved or protected, please discuss this with us before work begins.

If your property is not ready or we cannot access the work area, your project may need to be delayed or rescheduled.

Additional costs may apply if a return visit or extra work is required because the site was not ready.

6. Weather and Delays

Some of our services depend on suitable weather and site conditions.

Rain, snow, strong winds, extreme temperatures, moisture, and other conditions may affect when we can safely complete your project.

If weather or site conditions make it unsafe or unsuitable to continue, we may need to reschedule your work. We will do our best to keep you informed about significant delays

7. Repairs and Existing Conditions

Before painting or restoration begins, we may find damage or conditions that were not visible during the initial assessment.

Painting and restoration work does not replace structural repairs unless those repairs are included in your agreed scope of work.

If additional repairs or preparation are needed, we will discuss the work and cost with you before proceeding.

We are not responsible for problems caused by pre-existing damage, structural movement, or other conditions that were outside the agreed scope of work.

8. Colors and Materials

We will work with you to choose the colors, paints, coatings, and materials needed for your project.

Colors can look different depending on lighting, surface type, screen settings, and other conditions. You are responsible for confirming your color choices before work begins.

If you request a specific product, brand, or material, we will use it where it is suitable and available for your project.

9. Payments

Your payment terms will be provided and agreed upon for your project.

You are responsible for making your payments according to the agreed schedule.

If you request additional work, or additional work is needed because of site conditions, additional charges may apply. We will discuss these charges with you before the additional work is completed whenever possible.

10. Changes and Cancellations

If you need to change, postpone, or cancel your project, please contact us as soon as possible.

Depending on the stage of your project, costs may apply for materials already purchased, labor, equipment, or scheduling.

Any project-specific cancellation terms will be included in your quote or agreement.

11. Our Workmanship

We take pride in our work and aim to complete every project carefully and professionally.

If you have a concern about the completed work, please contact us as soon as possible. We will review the issue with you and discuss the next steps.

If a warranty or guarantee applies to your project, its details will be included in your quote or agreement.

Warranties do not normally cover damage caused by accidents, misuse, severe weather, normal wear and tear, structural movement, or conditions outside our control.

12. Safety

Some of our work involves ladders, heights, equipment, pressure washing, paints, coatings, and other worksite hazards.

We will take reasonable steps to maintain a safe work area. Please keep children, pets, and other people away from active work areas unless our team confirms that it is safe.

13. Our Website Content

The content on the Barn Stars website, including text, photographs, logos, and graphics, belongs to Barn Stars or is used with permission.

Please do not copy, reproduce, or use our website content for commercial purposes without our permission.

14. Limitation of Liability

We will provide our services with reasonable care and skill.

However, we are not responsible for delays, damage, or losses caused by circumstances outside our reasonable control, including severe weather, hidden damage, pre-existing conditions, structural issues, or changes made by others.

Nothing in these terms limits any rights that cannot legally be limited under applicable Ontario or Canadian law.

15. Contact Us

If you have any questions about these Terms & Conditions or our services, please contact us.

Barn Stars

Ontario, Canada

Phone: 519-721-3513

Email: barnstarspainting@gmail.com

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